Thank you

Thank you for booking in to see Me.!

I am so excited to help and assist you to great health.

The address and location for your Appointment is:-

9 Robins Street, Horseshoe Bend NSW 2320 (Click for directions)

SMS / TEXT 0422225151

Benjamin McAvoy - Clinical Naturopath

Please read below some instructions in reference to your booking and appointment with me.

If you have any previous blood test or results, medication or supplements, bring them along with you.

Please fast for 2-3 hours prior appointment, hydrate well with water if you are having Live Blood Analysis Testing & empty bladder before arrival.

Effective January 1, 2025, Benjamin will only accept cash or direct deposit payments for in-store purchases and order collections. This change is due to the rising bank fees and charges.

Benefits:

• 10% Discount: Pay with cash on the day of purchase or collection to receive a 10% discount.

Note: If cash payment is not possible, a payment link for card transactions will be provided. Please note that card payments do not qualify for the 10% discount and will incur an additional 2% transaction fee.

• Please Do not arrive Early. ( Benjamin maybe be delayed with unwell people) Please remain in your car or wait on the bench until called for.

• Do not respond to this email. If you wish to Cancel your Appointment Please TEXT Benjamin on 0422225151 if you would like to reschedule your appointment, please head to the reminder or booking email that was sent to you, head to the bottom of that email and select reschedule.

• Only 2 Changes of appointments are available, if you change your appointment times and date more than twice the system removes the booking. You will need to re-book online as a follow up.

• 48 Hour Cancellation Notice or Full fee is payable.

• Benjamin Does not refund booked and paid consultations ( rescheduling is permitted) see Terms and Conditions

• I give full permission for Benjamin McAvoy to communicate to my GP / Specialist if needed.

• If I have the (Covid) AKA the Flu and then SMS or Call to cancel my appointment on the day of my appointment the standard consultation fee will be charged to me and I agree to pay the amount.

• I agree when booking, Benjamin does not refund paid bookings if cancellation is required. Rescheduling to another date is only offered. Office location - Maitland NSW Australia.

• I agree and give Benjamin McAvoy permission to charge my card if I do not attend / Show up for my Follow up appointments. This fee is a standard follow up consultation fee and a valid credit card is required with funds attached to the card for payment. ** If you fail to provide a card that Benjamin needs to charge you "With credit on it" you agree to pay the invoice that Benjamin issues to you for the full amount and paid within 24 hours. Monthly fees charge for late payments on ALL invoices.

• Anyone under the age of 21 will require a responsible adult with good communication skills to attend the appointment with them.

• Note, you will receive a 5 Day, 3 day and 2 day reminder email and one SMS in reference to your up and coming appointment, so no excuses not to show up.

• Anyone who reschedules an appointment 6 weeks or more from your next scheduled appointment will automatically be deleted. You will need to head online and re-book.

• Please do not contact via Social media, it's just unprofessional. SMS to 0422225151

• If you have been to see Benjamin and you are really interested in looking after your health, please do not reschedule your appointment more than 2 weeks from your follow up date given. If you reschedule your appointment 4 weeks or more from your follow up appointment, Benjamin will take it that you are not interested in continuing your health journey. You will have to re-book online.

• When you book with Benjamin, you agree to join his once in a blue moon email information mail out.

• When you agree to make an appointment, you also agree to fill in the " Address " section in FULL. This is an Insurance requirement. If you can not fill this in correctly, please do not book in. If you book in without filling this section in, your Money will be returned to you minus a refund fee of 50% as per terms and conditions stated on Benjamin's Website. If you are one of the people who think insurance is only fear driven and you refuse to enter your address, then I suggest you find a " Special" Naturopath living off grid on some other earth.

• While naturopathy itself is not covered by health insurance in Australia, some of the many other services that are considered natural therapies are covered under some policies. Natural therapies that may be covered by health insurers can include remedial massage or myotherapy, acupuncture and Chinese medicine.

• Empty your bladder before you arrive. No Bathroom/Toilet Facilities available.

• Please WAIT IN YOUR CAR, When the room is ready, Benjamin will come and get you.